FAQ
General
What is NUTS?
NUTS (Networked Universal Timer System) is a connected timing platform designed for live events, tournaments, and environments where accurate, synchronised timers are critical.
Who is NUTS for?
NUTS is built for event organisers, venues, clubs, and operators who need reliable, centrally managed timers across one or many locations.
Product & Features
What problems does NUTS solve?
It removes manual timer management, reduces human error, and enables real-time control, updates, and monitoring from a central system.
Can I control multiple timers at once?
Yes — NUTS is designed to manage multiple devices simultaneously from a single dashboard.
Does the system work offline?
Devices can continue running locally if connectivity drops, then resynchronise once the network is restored.
Beta & Access
Is NUTS publicly available?
Not yet — we are currently running private betas with selected partners.
How can I get access to the beta?
You can request access by contacting us for a demo or beta discussion.
Is the beta free?
Beta access is typically free or discounted, depending on hardware requirements and usage scope.
Hardware
Do I need specific hardware to use NUTS?
The table timer runs on a limited range of supported hardware options that we are expanding when demand requires. Currently, there is one base unit that is the primary development focus known as the "M5 Stack Core 2" as it has the right balance between features, price, battery life etc.
As of now, we need to provide the hardware with the running firmware to ensure the system runs effectively. However, if you want to "bring your own hardware", then please do get in touch.
Can I run NUTS on existing devices?
Not yet
How long does the battery last ? How does it charge ? How much battery is left ?
In regular play, the units last between 3 and 4 hours with the standard battery and up to 16 hours with an extended battery. We even tested two extended batteries (for the S&Gs) and it lasted over 24 hours !
The unit can be charged in place via USB-C directly or via an optional magnetic charging plate that also connects via USB-C.
The battery life remaining is displayed on the main timer screen as a bar in the bottom left corner. The unit also registers its battery voltage remaining to the management system so you can see the battery level left of all devices in your venue in one place to enable you to swap them out as they reach exhaustion with charged units.
Connectivity & Networking
How do devices connect to the system?
Devices connect securely over Wi-Fi and communicate with the central server in real time.
Is Bluetooth required?
Bluetooth is typically used for initial device setup (such as Wi-Fi provisioning), not for normal operation.
Only one device needs to be configured then it will transmit the configuration over a wireless mesh to all other devices in range upon startup if they have not been configured.
Security & Privacy
Is communication between devices secure?
Yes — all device communication is encrypted and authenticated.
Do you store personal data?
NUTS stores minimal operational data. Personal data collection is limited and follows applicable privacy regulations.
Setup & Configuration
How long does setup take?
Initial setup (which is typically just wifi details) typically takes just a few moments for one device and then it can broadcast the configuration to all other devices automatically.
Can devices be reconfigured remotely?
Yes — most configuration changes can be pushed remotely without physical access.
Scalability & Reliability
Can NUTS scale to large events or venues?
Absolutely — the system is designed to scale from single-table setups to large, multi-venue deployments.
What happens if a device goes offline?
The system detects offline devices and provides visibility so issues can be addressed quickly.
Pricing & Commercials
How is pricing structured?
Pricing typically includes hardware costs and a software subscription, with volume discounts available.
Will pricing change after beta?
Beta users may receive preferential pricing or grandfathered terms when the product launches.